Support

Support

Forum Support

For Forum Support visit us at Gamez Aion Forum

Common Solutions

Before asking for help, please read the Common Solutions below first.

This program is unavailable in your country.

Remove your L10N folder from the game path
Click Check on your launcher to repair

Failed to Initialize the game or Unable to reset the game.

Your Client contains corrupted files. Make a clean install
Remove or change your game path folder and re-download the game

No game server is available to the authorization server

Click Check on your launcher to repair the Client

Add exception for GamezAION.exe in your Firewall
Start GamezAION.exe as Administrator

Having Problems with our Launcher?

Download the latest launcher here

Game shuts down during startup?

In launcher settings, switch game type to 32bit

Stuck at Server Selection Screen?

Install the VPN App here