Forum Support

For Forum Support visit us at Gamez Aion Forum


Common Solutions

Before asking for help, please read the Common Solutions below first.


This program is unavailable in your country.

We only support the North American client.

Remove your L10N folder from the game path, then click Check on your launcher


Failed to Initialize the game.

Your Client contains modified or broken files.

Remove your game path folder and re-download the game


No game server is available to the authorization server.

You are missing files necessary to connect, please use the launcher file checker.

Start the GamezAION.exe Launcher as Administrator.


Having Problems with our Launcher?

Download the latest launcher here


Experience lag or stutter while moving the mouse?

Open task manager and close the NVIDIA Container process


Found a Bug or Exploit Ingame?

Please Report it here